To turn the device on you will need to press the fire button 5 times in quick succession. Depending on which device you are using the LED ring around the fire button or the LED display will flash to confirm the device is turned on.
Check that the clearomiser, or atomiser, is securely attached to the battery and that the connections are clean.
Ensure the battery has been charged.
Do not attempt to access the internal battery.
Check the pod is fully inserted and the connections between the pod and the battery are clean.
Ensure the battery has been charged.
Do not attempt to access the internal battery.
This normally indicates that the coil may need changing or has a fault, replacing the coil may resolve this issue.
Ensure all connections are tight – but not so tight that they are overtightened.
Check that the clearomiser or atomiser has been attached correctly and has not been cross threaded.
Make sure that all seals have been replaced after cleaning the device.
The wick must not be removed from the coil, if the wick has been removed replace the coil.
Your device should be stored upright with the mouth piece pointing upwards.
Ensure the bung on the base of the pod has been fully inserted.
Once a coil has been dry burnt the taste may persist and the coil will need to be changed.
New coils need to be primed for approximately 10 minutes before use. If the E-Liquid has not soaked into the wick it may cause dry burning.
Ensure that enough E-Liquid is in the clearomiser or atomiser chamber. If the chamber is empty it will cause the coil to dry burn.
Yur clearomiser, or atomiser, is most probably flooded. This could have been caused by any of the following reasons:
Vigorously or continuously shaking the device
Blowing too hard into the clearomiser or atomiser
Inhaling too hard
Overfilling or incorrectly filling the clearomiser or atomiser
Leaving the device in a hot environment.
To fix the gurgling noise take the clearomiser or atomiser apart and clean with hot water. Then allow to dry for at least 24 hours.
Check that the correct charger for the device is being used.
Ensure that all connections are clean.
Try using an E-Liquid with a higher nicotine content. We recommend slowly increasing the nicotine content of the E-Liquids that you purchase until you find the nicotine content that satisfies your requirements. You could also try using NIC Salt E-Liquids which provide a smoother ‘hit’ which may suit your taste better when using a higher nicotine content.
